When placing your order, please note the following:
For all orders within the USA, please allow 2- 4 weeks for delivery, unless specified in the product listing. Each order is hand-picked and packaged carefully according to your order.
If you have not received your order within the time frame listed above, then please allow at least 3 weeks prior to contacting us to check on the status of your shipping.
As soon as you place your order you will receive an confirmation e-mail for your order.
This means that we have received your order in our system and authorized your credit card for the purchase.
You will receive tracking information by email once your order has shipped.
Your items may come from different warehouse locations in the USA, and also the crystal and quartz capital, Donghai, China, so they may not arrive together in the same package or on the same day.
Wrong or Incorrect Addresses
Life Changing Energy cannot be held responsible for deliveries to incorrect or incomplete addresses provided by customers.
Should an address be incorrect and the delivery is made, the customer assumes responsibility for the entire purchase even if they are unable to retrieve the package.
If the address is incorrect and the delivery is refused or unable to be completed, then the order will be returned to Life Changing Energy for reshipment, the customer will bear the cost for re-delivery and shipping charges.
To avoid these costs, we recommend you double check your address details to ensure that all information provided is correct and in full prior to ordering.
Please ensure your PayPal account details are up to date including your shipping address.